All posts belonging to the Customer Service tag can be found in the list below.
The Tampa Bay Buccaneers have reclaimed their crown as the provider of the best customer service experience in American football league the NFL. The NFL’s annual Voice of the Fan report has besto...
Tags: American Football, Customer Service, Fan Experience, NFL, Raymond James Stadium, Tampa Bay BuccaneersStubHub has been rated as one of the leading companies in the United States for customer service, according to a poll conducted by Newsweek. StubHub ranks first in ticketing among the best US compa...
Tags: Customer Service, FinallyItsYours.com, Newsweek, StubHub, Ticketing, TicketmasterThe University of Iowa’s athletics department is looking to hire an outside firm to improve its ticket sales, customer service and fan engagement. Last week, the US college issued a call for firm...
Tags: Athletics Department, Customer Service, Fan Engagement, Ticket Sales, University of IowaThe entertainment and ticketing industry is falling behind other sectors in terms of customer satisfaction in 2017, according to a survey from online chat solutions leader, LiveChat. The company ha...
Tags: Customer Service, entertainment, LiveChat, Ticketing IndustryPatti-Anne Tarlton, chief operating officer of Ticketmaster Canada, said that ID-based ticketing is supporting enhanced security measures at venues across the world. Following 2017’s tragedies at...
Tags: Customer Service, ID, Identification, Safety, Security, Technology, Ticketmaster, Ticketmaster CanadaSkiddle co-founder and director Ben Sebborn wants the global ticketing industry to raise ethical standards, IQ Magazine reports. Sebborn also strongly believes refunds should be a standard and expe...
Tags: ben sebborn, Customer Service, Ethical Standards, Primary Market, Refunds, Resale, SkiddleTicketline (UK) is about to go into liquidation leaving thousands of customers at risk of losing out. The agency, which offers tickets to concerts and sporting events as well as excursions and shor...
Tags: Agency, Competition, Customer Service, CVR Global, Liquidation, TicketlineViagogo is the most complained about website in New Zealand according to data released by the country’s competition enforcement and regulatory agency. The ticketing agent was the subject of 57 co...
Tags: Complaint, Consumer, Customer Service, New Zealand, ViagogoAXS Anywhere has moved to enhance and expand its ticketing distribution programme through partnerships with Groupon, Goldstar, Gametime and Entertainment Benefits Group (EBG). Through the new integ...
Tags: AXS, AXS Anywhere, Customer Service, Digital, EBG, Events, Fan Experience, Gametime, Goldstar, Groupon, Marketing, Mobile, Partners, Target Audience, Technology
