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Wimbledon raises ticket prices for 2023 championships

2 minute read
21 October 2022

Lord’s lifetime membership owners allowed to jump 29-year queue

2 minute read
26 June 2020

Ticketing: The ‘bad-news’ business?

13 minute read
23 January 2023

Viagogo fined over unauthorised ticket sales for Rugby World Cup France 2023

2 minute read
13 July 2023

Leeds United increases season ticket prices by flat 10% fee

2 minute read
7 March 2023

See Tickets, Vivendi suffer reported data breach

2 minute read
27 October 2022

Issues reported with Rugby World Cup 2023 ticketing system

3 minute read
8 April 2021

Ticketmaster faces class action lawsuit over Drake tickets

2 minute read
24 March 2023

Exit Festival links up with NFT-TiX as part of multi-year collaboration

2 minute read
17 March 2023

Aisle seats are the new ‘premium’ tickets

2 minute read
28 May 2019

Rammstein obtains restraining order against Viagogo

1 minute read
3 October 2022

Ziggo Dome extends NFT ticketing plans with GUTS Tickets

2 minute read
13 July 2022

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Tag: Customer Service

One World Observatory first to use Broadw.ai’s new customer service platform

Artificial intelligence concierge service Broadw.ai has integrated with Ingresso to launch an online customer service platform, which is to debut…

2 minute read
8 April 2021

Buccaneers top the charts for NFL season ticket satisfaction

The Tampa Bay Buccaneers have reclaimed their crown as the provider of the best customer service experience in American football…

1 minute read
18 February 2019

StubHub scores highly in Newsweek customer service report

StubHub has been rated as one of the leading companies in the United States for customer service, according to a…

2 minute read
22 November 2018

Uni of Iowa takes aim at ticket boost

The University of Iowa’s athletics department is looking to hire an outside firm to improve its ticket sales, customer service…

2 minute read
3 April 2018

What does the future hold for ticketing and LiveChat?

The entertainment and ticketing industry is falling behind other sectors in terms of customer satisfaction in 2017, according to a…

3 minute read
1 February 2018

ID-based ticketing is boosting security – Ticketmaster exec

Patti-Anne Tarlton, chief operating officer of Ticketmaster Canada, said that ID-based ticketing is supporting enhanced security measures at venues across…

2 minute read
8 January 2018

Skiddle director says refunds should be standard – report

Skiddle co-founder and director Ben Sebborn wants the global ticketing industry to raise ethical standards, IQ Magazine reports. Sebborn also…

2 minute read
22 December 2017

Ticketline (UK) to go into liquidation

Ticketline (UK) is about to go into liquidation leaving thousands of customers at risk of losing out. The agency, which…

2 minute read
23 November 2017

Viagogo is most complained about site in New Zealand

Viagogo is the most complained about website in New Zealand according to data released by the country’s competition enforcement and…

2 minute read
14 September 2017

AXS Anywhere expands portfolio with Groupon, Goldstar, Gametime and EBG

AXS Anywhere has moved to enhance and expand its ticketing distribution programme through partnerships with Groupon, Goldstar, Gametime and Entertainment…

2 minute read
8 August 2017

All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place – curated and edited by TheTicketingBusiness team at Xperiology.

Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology – the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment.

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