All posts belonging to the STAR tag can be found in the list below.
The issue of refunding ticket fees has always been a topic of debate in the ticketing and live events industry, but as COVID-19 forced the mass cancellation of tens of thousands of events worldwide, i...
Tags: FairTicketing, Fees, Refunds, STAR, Tim ChambersThe Society of London Theatre (SOLT) has cancelled all West End and other theatre performances until May 31 to process existing bookings whilst waiting for governmental clarity on reopening. The no...
Tags: Covid-19, SOLT, STAR, Theatre, West EndThe Society of London Theatre (SOLT) has asked for “patience and understanding” as the sheer number of refunds to be processed due to Covid-19 means it is “impossible” to process all tickets w...
Tags: Cancellations, Covid-19, Refunds, SOLT, STAR, Theatre, West EndThe Society of Ticket Agents and Retailers (STAR) has asked ticket buyers to be “patient and kind” while waiting to hear from ticketing providers about refunds following social distancing guidance...
Tags: Coronavirus, Refunds, STARThe Society of Ticket Agents and Retailers (STAR) has told event organisers and ticket sellers to adopt a "business as usual" strategy as it released guidance in relation to the coronavirus outbreak. ...
Tags: Coronavirus, Covid-19, Society of Ticket Agents and Retailers, STARAnti-touting campaign group FanFair Alliance has released a new guide for artists and managers on how to handle the secondary market. The information encourages artists, event organisers and venues...
Tags: Fanfair Alliance, Music Managers Forum, Resale, Secondary Market, STAREvent organisers have been warned that fairness should be at the heart of their ticket reselling policies in new guidance published by the Society of Ticket Agents and Retailers (STAR). The documen...
Tags: CMA, Refunds, Resale, STARAction Fraud is urging people to “take more care” when buying tickets to live events as it reports victims lose an average of £365 (€409/$462) to ticket fraud each year. The UK’s national ...
Tags: Action Fraud, Fraud, Resale, STAR, ToutsThe Rugby Football Union (RFU) and the Football Association (FA) have become the first sports organisations to join the Society of Ticket Agents and Retailers (STAR), the self-regulatory body for the ...
Tags: FA, Regulation, RFU, sports, STAR, Twickenham, WembleyRoss Martin, Barclays’ head of digital safety, has warned ticket-buyers about touts ahead of the festival season, following new research from the financial services firm. The research found that ...
Tags: Barclays, Festivals, Fraud, Safety, STAR, Touts
