Ticketing Manager

Our AEG Presents European Festivals department is looking for a Ticketing Manager who will be responsible for the day-to-day ticketing and guestlist operations.

You’ll manage advance and onsite ticketing for AEG European Festivals, including BST Hyde Park, All Points East Festival and Rock en Seine.

You’ll prepare festivals for onsale, including event builds on AEG’s internal ticketing system, co-ordination, collation and distribution of event information and notification to all ticket agents.

Whilst covering festival presales and onsales, you’ll manage ticket inventory and report sales figures from presale through to final reports on site. You’ll co-ordinate all festival internal, sponsor, label and industry buy requests and communicate ticketing timelines to all departments and ensure deadlines are met.

You’ll manage any midweek ticketed events from event set-up through to onsite cover, with support from Head of Ticketing and assist with relevant ticketing aspects of Hospitality, Suites, Vouchers and Upsells.

Liaising with the Guestlist Manager in building and maintaining inhouse Guestlist prior to festivals; you’ll compile ticket agent customer lists, agree final sales and ensure all invoicing is completed in a timely manner.

We’re looking for someone with previous ticketing experience, who has knowledge of ticketing systems and has a passion or live music and events.

You’ll be used to working at pace, incredibly flexible and have a meticulous eye for detail.

With a good understanding of Microsoft Office; you’ll be a great communicator, with the ability to build relationships with a wide range of people.

You’ll be committed to delivering the best and wowing our partners and customers, and be a team player who enjoys working in a high achieving environment

Where: You’ll be based at our head office in King Street, near Green Park.

So why apply?

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values

To find out about our benefits visit: https://careers.aegeurope.com/life-at-aeg

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.