Box Office Manager – Abba Voyage, London
Our brand-new London arena is set to open in May, and we are building a world-class team to help us prepare for launch. So, if you are an experienced Box Office Manager who’s ready for a new adventure, then this could be the perfect opportunity for you! This role would suit an experienced Box Office Manager from the entertainment, events, leisure or hospitality sectors who is ready for a new adventure, then this could be the perfect opportunity for you!
ROLE OVERVIEW
As the Box Office Manager, you will collaborate with venue management and marketing teams to build a site team and create an unrivalled visitor experience in a brand-new state of the art arena. With internationally acclaimed music at its core, this concert will attract visitors from all around the world, and you will play a key role in running the show! This is a rare opportunity to be part of something right from the start and really make your mark. So, if you’re a Box Office Manager, or Senior Box Office Assistant that’s looking for the chance to learn new skills and take your career to the next level, then we’d love to hear from you!
ABOUT YOU
• Experience of managing different ticketing platforms for large or mid-scale venues. • Excellent knowledge of industry regulations, including GDPR.
• Proficient in delivering accurate reports, financial and customer focused. • Confident in building and managing diverse teams in busy public-facing environments.
• A genuine passion for exceeding visitor expectations.
• Thrive on working in a busy changing environment with a confident, personable approach.
• A passion for training, mentoring, and developing teams and leading from the front.
• Take a proactive solution focused approach to problem-solving and able to offer resolutions to ticket related issues.
• Experience managing rostering of staff and processing accurate hours for payroll.
• Set yourself high standards and have a keen eye for detail. • Strong written English and verbal communication skills.
• Proficient with IT software including Microsoft office, especially Excel and Word.
DESIRABLE BUT NOT ESSENTIAL – any of the following would be advantageous:
• Knowledge of Ticketmaster systems.
• Knowledge of technology to support ease of access for all visitors
