Company: Live Nation Concerts

Department: Business Intelligence

Location: Farringdon, London with hybrid working flexibility

Reports to: Director of Business Intelligence

Working Hours: Full time (Monday and Thursdays, 9am-5pm essential – otherwise, flexibility can be considered)

 

Role Description

 

You will be part of Live Nation Concerts’ Business Intelligence team. We use technology to gather and analyse company data, transforming it into easily shareable, actionable insights that empower critical decision making across the business.

 

This role is an exciting opportunity to build your career in Business Intelligence whilst working with data related to some of the biggest artists and tours in the world.

 

You will primarily be working with event ticketing data, which sits at the core of our very complex business. Each of the thousands of concerts we promote every year is managed in a meticulous level of detail. This generates millions of records of data in our bespoke ticketing system (Halo) that you will need to understand, manage, summarise, and share both across our business and externally to artists, agents, venues and co-promoters.

 

We are looking for someone with great technical skills who likes working in dynamic environment and building relationships with non-technical colleagues. Someone who wants to learn about our business, has a genuine drive for efficiency and who understands the importance of accurate reporting.

 

What it’s like to work in the Team

 

Working in the Business Intelligence team within Live Nation is a dynamic experience where data analysis meets the vibrant world of entertainment. Collaborating with stakeholders, we decipher ticketing trends, optimise business process, and engage with data from all over the company in a varied and creative way. We provide key insight to drive strategic decisions that directly benefit business success at all levels within the company.

 

What we can offer you

 

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

 

Who you are

 

Competencies / Skills / Knowledge / Experience

 

• Exceptional attention to detail
• Demonstrable knowledge and experience of using MS Excel to an advanced level is essential.
• Demonstrable knowledge of writing queries of SQL (other coding languages also considered) essential
• Demonstrable knowledge of designing and publishing reports in MS SSRS preferred
• Excellent numeracy skills
• Clear and concise written communication skills.
• Previous experience of working within a dynamic, fast paces business and/or a solid understanding of the live music industry a bonus.

 

Behaviours

 

The following attributes determine how the role will be carried out and are required to be a success

 

• Highly adaptable with a strong sense of initiative
• Process driven, well organised and deadline-focussed
• A keen desire to learn
• Calm under pressure and adept at prioritising workloads
• Great at building rapport with a wide variety of technical and non-technical colleagues
• An excellent problem solver who has patience and a meticulous approach to accuracy
• Can-do attitude, willing to get involved with any BI tasks required to build your understanding of our business

 

What the role includes

 

This role focuses on the analysing and sharing of data – making sure both Business Intelligence and stakeholders across the business have access to the reports and data that they need.

• Manage existing core weekly BI reports (Excel, SQL) and deliver to the wider business
• Support BI team with gathering data for monthly & annual reporting
• Manage distribution and accuracy of automated sales reports sent both internally and to industry (artist agents, managers, venues etc)
• Maintain existing reports within self-service reporting suite
• Respond to any support requests received via our BI support queue
• Identify and correct any data integrity issues within Halo SQL database
• Ensure standardisation of reporting across the department
• Support ticketing team with twice weekly sales update process & identify areas for improvement
• Run SQL queries to provide ticketing team with any data required to support their roles
• Support Business Intelligence team in any other duties as required
• Support ticketing team with any reporting needs as required

 

Equal Opportunities

 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

 

The Company

 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

 

APPLICATION DEADLINE: 4th March 2024. We reserve the right to close applications at any time.