Content and Campaigns Coordinator

JOB DESCRIPTION – CONTENT AND CAMPAIGNS COORDINATOR – MOSHTIX

Location: Melbourne/Sydney

Division: Moshtix

Line Manager: GM – Marketing, Moshtix

THE TEAM

Welcome to Moshtix marketing. We’re a close-knit team that enjoys coming to work to collaborate and push each other to be our best. We pride ourselves on achieving world class marketing solutions on behalf of our clients, whilst growing the Moshtix brand throughout Australia, New Zealand and beyond via inspiring, industry leading campaigns.

THE JOB

Under the direction of the GM – Marketing, Moshtix the role of the Content and Campaigns Editor is to produce, edit and manage content and campaigns across the Moshtix site and social entities, along with assisting in the development and execution of the digital marketing plans. You’re a passionate marketer, with a love of live entertainment. With a hunger to grow and learn, you’ll be a self-starter and great team player that contributes to the wider objectives of the business. You understand the importance of relationship building, are fast on your feet, and have a keen eye for detail especially when it comes to analytics. You’re incredibly organised and can juggle tasks like a pro, taking pride in your work, your team and the moshtix brand.

Above all else, your obsessed with getting results and creating value through data, and are hugely excited at the prospect of helping to position moshtix as a leader in the digital space.

WHAT YOU WILL BE DOING

• Use of web content management tools to generate and publish content.
• Copywriting, proof-reading and maintaining content for web, eshots, newsletters, infographics, digital and print banners, social media and creative marketing campaigns.
• Management of a number of creative campaigns; editing content, production of promotional assets including digital and print banners, co-ordination of social media support and creation of content for eshots.
• Ensure content is optimised for SEO and best practice is implemented across all digital elements.
• Content build and proof-reading for the weekly Moshtix newsletter to 1 million customers.
• Maintaining consistency in the tone of voice for Moshtix
• Generation of reports and maintaining accurate web stats for post campaign analysis for circulation to wider team and senior stakeholders.
• Work to tight deadlines without compromising quality of work.
• Measure and report on delivered strategies, ROI and insights gained and assess against objectives.
• Design and execute creative for marketing initiatives including social media promotions and microsites.
• Ensure that Moshtix style guide is followed for logos, images and text so that the overall style and image of Moshtix remains uniform.
• Collaborate with both Marketing and Client Management team to ensure delivery of brand and client objectives across a range or products such as: EDM templates, websites, pitch treatments, advertising, display & video incorporation.
• Establish and maintain relationships with a wide range of clients, both internal and external, and industry personnel from a creative design perspective.
• Negotiate, establish and provide clear timelines for all tasks so that clear expectations are set and subsequent deadlines met.
• Other duties as directed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

Experience

• 2-4 years’ experience is successfully managing digital marketing campaigns within an agency/ face-paced environment
• Proficient in creating social content and marketing strategic recommendations for best use of content in digital
• Experience managing Facebook Pages, Facebook Ads, Instagram, Google AdWords, Google Analytics etc, will be highly regarded as will a tertiary qualification in Business/ Marketing
• Fluent knowledge of the Digital eco-system and ability to keep up to date with trends in this space.
• Shows a proven track record working in a high performance marketing team in a face paced industry
• Must be fluent in English.

Technical Skills

Some proficiency with the following software and tools:

• Adobe Create Suite including Illustrator, InDesign, Photoshop, Acrobat Professional and Distiller.
• MS Office Suite
• Digital Imaging
• Knowledge of latest web trends and technologies

YOU (BEHAVIOURAL SKILLS)

• Demonstrate strong communication skills both written and verbal. Must be able to build effective relationships with a broad range of people from junior staff, to senior leaders across the business and clients.
• Ability to relate to people on all levels by quickly establishing rapport and maintain effective business relationships. Must show initiative and be proactive at all times. Must have a strong commitment to the provision of service excellence.
• Proven ability to effectively manage time to ensure deadlines and business needs are met. Ability to negotiate and set targets, and prioritise workloads accordingly.
• Is able to obtain briefs, devise strategies and crate programs. Must be able to forward plan to achieve desired results.
• Ability to identify potential problems and devise and implement strategies to resolve the problem.
• Demonstrated ability to accommodate and adapt changing needs of the business in a highly pressured working environment. Also demonstrates the ability to work effectively to meet tight deadlines.
• Show commitment to the achievement of results by consistently measuring outcomes against a standard of excellence and improving of results through innovation.

Ticketmaster Core Values

Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session , our own way of welcoming you to Team Ticketmaster.

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.