Coordinator, Ticket Operations – Daytona International Speedway
Job Summary:
Daytona International Speedway is seeking a motivated team player to play an integral role on its Ticket Operations and Fulfillment team. This individual will directly report to the Senior Manager of Ticket Operations and will be part of the ticket operations team. This position will be responsible for interacting with both external and internal customers in a professional manner, performing ticket fulfillment for all DIS events, and may also support overseeing the event time ticket sellers. The ideal candidate will provide superior customer service and ensure that all ticket mailings are sent timely and accurately.
Essential Functions:
Performs any combination of the following duties according to specific departmental guidelines:
- Strong communication skills both oral and written.
- Provide exceptional customer service.
- Ordering of event tickets and coordinating ticket fulfillment for all DIS events.
- Batching of tickets and admissions; including but not limited to printing, verifying and preparing tickets.
- Manage ticket balancing/reconciliation each day during events.
- Additional event time responsibilities as needed.
