Customer Service Host

Customer Service Host

Are you great with customers but looking for something a little bit different? We’re looking for customer-focused staff to join our ticketing and sales team.

The Edinburgh Playhouse provides an exciting range of live shows and events. Whether it’s a special birthday, or a night out with friends, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!

As a Customer Service Host you’ll help us achieve this by offering customers help and advice before performances and via other administrative tasks. You’ll provide information about the production, the theatre, and the local vicinity while optimising sales and acting as a point of contact for any Ticketing queries.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events.

Further information on the role and the skills you’ll need can be found in our full job description. Previous experience in theatre is not required and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position. Shifts will be dependent on each show, but candidates must be able to be available for early evenings/weekends.

Interested? Please click on the link for more information!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk