Deputy General Manager
Nothing beats the energy and excitement of a great live experience! That’s why our mission is to bring the very best in live entertainment to the largest possible number of people.
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
The Deputy General Manager is a crucial role within the venue management team, focused on ensuring a seamless customer experience for both internal and external customers. As Deputy General Manager, you will assist the General Manager in leading the venue in accordance with the venue business plan and objectives. Working alongside venue Heads of Department, you will play a key part in improving the profitability of the venue and provide an exceptional standard of customer service to both internal and external customers. Striving to achieve our key business objectives and retail targets, you must be a natural leader with excellent communication skills. You will ensure that the highest possible service standards are adhered to and that we achieve and exceed KPIs, both commercial and operational. Working collaboratively with central ATG departments, you will support the General Manager in delivering capital projects on time and within budget. You will oversee various essential The Deputy General Manager will support the continuance of a positive, focused, and constructive working environment, ensuring the vision and values of the Company are embedded into the culture of the venue.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
