Deputy Sales and Ticketing Manager (Maternity Cover)

Deputy Ticketing & Sales Manager (Maternity Cover)

We are looking for a detail-oriented and commercially-minded individual with experience of supervising or managing a team to join our team as a Deputy Ticketing & Sales Manager, to achieve and exceed targets, who has a collaborative nature and a flexible and creative approach to assist in running our busy venue.

Reporting to the Ticketing & Sales Manager, you will have a shared responsibility for managing the ticketing system, maintaining producer and stakeholder relationships and for ensuring that the audience receive the best service & visitor experience.

The focus of the role is:

Proactively maximize the sale of tickets, Private Property seats and packages as much as possible combined with ensuring our teams deliver the best customer experience.
Manage day-to-day operations of the Box Office to a high level, with attention to detail and efficiency.
Liaise with producers and London Sales for proactive management of inventory to maximize sales, including ‘dynamic pricing’ of seats on the system and ensure producer targets are met or exceeded.
Maintain thorough and accurate reporting as required to producers, internal ATG teams and venue management.
Ensure access customers are supported in their visit to the venue including monitoring access bookings and delivery of access performances.
This will be a fixed-term contract covering the Maternity Leave of the current incumbent. The role involves shift-working, including evenings, weekends and Bank Holidays.

The ideal start date will be in w/c 28 August or earlier, with a finish date of the fixed term position being Saturday 10th February 2024.

Interested? To find out exactly who we’re looking for, read our full job description and get in touch with an application.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk