Deputy Sales & Ticketing Manager
Deputy Sales & Ticketing Manager
Nothing beats the energy and excitement of a great live experience! That’s why our mission is to bring the very best in live entertainment to the largest possible number of people.
As Deputy Sales & Ticketing Manager for The Playhouse Theatre you will support the sales & ticketing manager with the ticketing operation of Cabaret. This innovative and immersive production has a multifaceted ticketing operation that ranges from inventory management to dealing with food & beverage data. You will work closely with the theatre management team to develop effective strategies for reaching high revenue targets.
Key responsibilities
- Costs – To promote a pro-active approach to maximising the sale of tickets, memberships and any other related products, whilst ensuring staff rotas are smart and efficient
- Culture – To support a positive team culture and attitude across all aspects of the ticketing operation within the venue, leading by example
- Customer – To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will to deliver and exceed all customer expectations
- Ambassador – To build and nurture key relationships with Producers, customers, external agencies, and internal colleagues
What are we looking for?
- Ability and confidence in managing relationships with creative teams, treating differing views with discretion and diplomacy
- Excellent verbal and written communications skills
- Creative problem solver and confident decision maker
- Experience of working in a fast paced environment, managing multiple projects at once
- Proactive and flexible attitude, ability to effectively prioritise
- Experience of working with other partners and suppliers to tight deadlines
- Enthusiasm for/ interest in the theatre and the work of ATG
- Absolute attention to detail
Interested? Please click on the link to view our full Job Description.
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to producing shows and ticketing, through our industry-leading sites ATGtickets.com, LOVEtheatre and Group Line. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
