Digital Sub-Editor (24 Month FTC)

Location: London, UK

Division: Ticketmaster UK and IE

Line Manager: Senior Content Manager

Contract Terms: 24 Month FTC, 40 hours per week

THE TEAM

Ticketmaster UK, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. The Ticketmaster Marketing team drives customer engagement via our Content, CRM and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.

THE JOB

The role of the Digital Sub-Editor is to edit copy for the Ticketmaster UK and Ireland sites and customer-facing communications, ensuring factual, spelling and grammatical accuracy and maintaining the brand tone of voice.

You will be an experienced and vigilant sub-editor with meticulous proof-reading skills and top-drawer attention to detail, who knows the weekend from The Weeknd and is able to quickly spot an erroneous em-dash.

You’ll be subbing a constant stream of copy across e-mail, social posts, artist biographies, editorial and marketing copy, so you’ll need excellent organisational skills and the ability to turn around sparkling copy to tight deadlines.

Ticketmaster UK is part of Live Nation Entertainment, the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. Live Nation Entertainment incorporates various high-profile brands including Ticketmaster, Academy Music Group (AMG) and Live Nation Music.

WHAT YOU WILL BE DOING

• Sub-editing copy across all customer-facing channels to ensure the spelling and grammatical accuracy and to ensure all copy meets house style and the brand tone of voice
• Meticulously fact-checking social posts, email copy, editorial features and more to ensure accuracy
• Using web content management systems to publish and update copy
• Working with the Head of Content and Senior Content Manager to update and maintain the style guide and tone of voice
• Working with the wider marketing department to deliver word-perfect CRM, social and on-site copy
• Contributing editorial ideas and writing artist biographies and copy for the editorial platform

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Proven experience in a subbing role in an editorial, content marketing or media organisation
• Experience using a CMS (content management system), particularly WordPress and Prismic
• Educated to a degree level in Journalism (or a related subject) or substantial experience as a sub-editor in a professional capacity
• Able to edit quickly and accurately while adapting to brand tone of voice and maintaining readability
• Ability to use Microsoft Office software packages to a competent standard
• Experience with Salesforce is desirable but not essential

YOU (BEHAVIOURAL SKILLS)

• Organised, self-motivated and capable of working on their own initiative
• Enthusiastic, confident and able to communicate at all levels
• Ability to work effectively as part of a team
• Meticulous attention to detail
• Strong creative skills
• Good time management skills with an ability to plan and prioritise competing work demands
• Excellent verbal communications skills
• Demonstrable creativity and innovation in a business context relevant to the role

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.