Events and Ticketing Manager

About the role

We are currently seeking an expert Events and Ticketing Manager to become our newest addition to our fun & multifaceted Events team. This role will complete the operation requirements of all onsite & offsite events across multiple portfolios!

Some of the amazing benefits you can enjoy as a team member are:

• Permanent Full-Time role with permanent benefits including annual leave
• Onboarding and training in your department, with ample support from senior leaders
• 30% Discounts across award-winning restaurants and accommodation
• Lifestyle discounts including gym memberships and laundry services
• FREE buffet meal, sandwich and salad bar with a new menu every day at our Employee Dining Room
• Free light rail from Central to The Star
• $10/day parking available on the property

Some of the responsibilities include but are not limited to:

• Handle and lead all enquiries from start to finish
• Provide leadership and direction regarding the operational aspects of events, ensuring customer service, budgetary requirements and operational requirements are met.
• Build all ticketed events into the ticketing system and manage customer database.
• Lead box office operations and additional temporary staff as required.
• Work and coordinate the activities of our Event Coordinator

Who are we looking for?

• Tertiary qualifications in a relevant field are desirable but not crucial
• Experience in event management, casino operations or large hospitality experience preferred.
• Delphi and Opera experience is advantageous
• Understanding of casino rules and regulations
• Excellent verbal and written communication skills
• Flexibility to be available on a rotating roster as determined by the team to ensure coverage of the operations.

This is an exciting time to join our Events Centre and create an impact in our beautiful property in Sydney. Look no further and apply now!

At The Star, we’re committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique well-being needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.