Executive, Ticketing

About the job

ONE Championship is Asia’s largest global sports media property, and the world’s largest martial arts organization, hosting bouts across all styles of martial arts such as Muay Thai, Kickboxing, Karate, etc. In addition to its digital platforms, ONE Championship broadcasts to over 2.6 billion potential viewers across 150+ countries around the world with some of the largest global broadcasters, including Turner Sports, Star India, TV Tokyo, Fox Sports, ABS-CBN, Astro, ClaroSports, Bandsports, Startimes, Premier Sports, Thairath TV, Skynet, Mediacorp, OSN, and more.

As part of the Event Marketing team at ONE Championship, the Executive of Ticketing will report into the Manager of Event Marketing & Ticketing to ensure 360-degree success for all ONE Championship related ticketing initiatives which support live event attendance, global broadcast, and core mixed martial arts product. This is a key support role to ignite excitement among fans, through seamless customer experience and robust ticketing strategy, to drive live event attendance and tune-in to global broadcasts — all on a quest to continue building the greatest global sports media property in Asia.

Roles and responsibilities:

• Manage ticketing administrations and operations for all ONE Championship ticketed events
• Liaise with ticketing agent and venue management to facilitate pre-event planning and ticketing setup
• Check event configuration, ticket pricing, discounts, and conduct website tests to ensure accuracy and seamless customer journey
• Work closely with event marketing team to plan and execute promotional campaigns including presale, on sale, and other ticketing promotions to drive tickets sales
• Respond to event ticketing related inquiries from consumers in a timely and professional manner
• Manage ticketing inventory for corporate entitlements and cross functional contractual fulfilments
• Propose pricing/scaling strategy and develop creative ticketing promotions to optimize ticket sales for internal consideration and approval
• Ensure data integrity and accuracy by maintaining up to date records of event sales
• Support the team to track and analyze campaigns/activations to achieve event-based targets
• Support and manage event day ticketing logistics including, but not limited to, distribution of goodie bags, placement of in-arena signage, and preparing event staff
• Collaborate cross functionally to set up and execute on-site consumer experience
• Support the team on CRM efforts by working closely with Editorial team on content and execution
• Support commercial and partnership relations with various stakeholders
• Manage event ticketing settlements with partners and internal stakeholders
• Maintain professionalism and confidentiality at all times
• Assist with other administrative duties and ad-hoc tasks as required

Skills & Knowledge Required:

• Previous experience and knowledge of ticketing and/or event administration, preferred
• Task-oriented and highly organized, with exceptional attention to detail
• Able to work independently, multi-task efficiently and adhere to deadlines with strong sense of urgency and ownership
• Self-motivated and reliable team player
• Comfortable working in a fast-paced environment with ability to handle stress while staying nimble and flexible
• Excellent verbal and written communication skills
• Excellent administrative skills and well verse Microsoft Office applications
• Must be able to work varying hours, where required
• Willing to travel frequently (when possible again)
• Interest in sports and/or sports marketing will be a bonus