Partnership Ticketing Manager and Analyst

Company: Live Nation

Department: Media and Sponsorship

Location: Farringdon, London

Reports to: VP Global Strategic Partnerships

Working Hours: Full time

Contract type: Permanent

 

About you

 

Resourceful and innovative, you are both able to analyse data and, importantly, have a keen eye for detail.

 

As the Partnership Ticketing Manager and Analyst you will build and monitor reports and dashboards that enable our team to understand the completeness and accuracy of the data used for performance and day to day client management purposes.  You will lead in creating essential ticketing reporting for an exciting new partnership for the company under guidance. Organising and validating reports and data across the different ticketing systems, working with a large range of countries and people.

 

You’re a clear communicator, able to adapt to audiences and stakeholders of various levels of data literacy. Being familiar to working with a tight deadline is essential to the role.

 

What we can offer you

 

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

 

Who you are

 

Competencies / Skills / Knowledge / Experience

• Previous experience of working within a dynamic business within the music, entertainment or live events industry would be of benefit
• Strong analytical and problem-solving skills with the ability to interpret and analyse data to find trends
• Extremely competent in using Microsoft Office suite, Excel and PowerPoint in particular
• Demonstrable knowledge and experience in using MS Excel to a higher intermediate/advanced level is essential
• Demonstrable experience with a combination of query languages and data visualisation tools, ideally SQL, Tableau and Power BI (other data visualisation or database coding languages would be considered)
• Excellent numeracy skills with exceptional attention to detail
• Clear and concise verbal and written communication skills. Fluency in English. Additional European languages are a bonus
• Knowledge or experience working in live music ticketing preferable but not essential.

 

Behaviours

 

The following attributes determine how the role will be carried out and are required to be a success

• Attention to detail
• Capable of picking up new tasks quickly
• Enthusiasm for data work, and the ability to visualise data
• Adept at working across a wide range of stakeholders in local and international markets

 

What the role includes

• Monitor ticketing reports and data for completeness and accuracy
• Aid in reporting regular ticket sales reports for the partnerships team
• Building of PowerPoint presentations as needed
• Collate and deliver sales reports, seats maps and to ensure the delivery within the partnership guidelines
• Help deliver ad hoc requests from senior executives for data and summaries in the form of a performance tracker for internal and external use
• Aid in building Tableau as the dashboard tool of choice for analysis purposes
• Articulate the work we do both in the company and the department. This includes producing presentations and dashboards for projects we deliver
• Build a rapport and liaise with stakeholders within the company. You will work with people across all divisions of the business, at all levels, and in up to 20 different countries
• Work collaboratively within the international ticketing department

 

Equal Opportunities

 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

 

The Company

 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

 

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APPLICATION DEADLINE: Monday 23rd October 2023. We reserve the role to close applications at any time so encourage early application.