Regional General Manager – Live Nation, US

Job Summary:

Title: Regional General Manager                     

Location:       Boston, MA

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who are you?

Passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

Responsibile for all aspects of entertainment business operations in five (5) venues; MGM Music Hall, House of Blues, the Paradise Rock Club, the Brighton Music Hall, and the Orpheum Theater .  Responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our team members to develop and to be productive, while ensuring an amazing guest experience.

Responsibilities:

• Control the day-to-day operations of the Venues within the policies and guidelines set forth by the company.
• Facilitate proper communication and organization, as well as to and from corporate.
• Provide overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct.
• Ensure employees work productively and develop professionally.
• Manage physical venue to ensure proper maintenance and repair.
• Maintain food & beverage budget through inventory management, pricing and process improvement and proper training of staff.
• Work closely with local, state and governmental organizations in maintaining highest standards health, sanitation and cleanliness in food and beverage areas.
• Work closely with executive leadership team to ensure growth, increase efficiency, improve team morale and minimize risks to the business.
• Maintain positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue.
• Ensure that all events are executed properly, to the client’s satisfaction.
• Promote positive employee relations including effective delegation of duties and fostering high staff morale.
• Provide  leadership and direction resulting in employee retention.
• Identify, develop and retain high potential team members to build business bench strength.
• Create and maintain framework for strong interdepartmental communication to effectively implement cross-promotional goals and objectives.
• Foster and maintain community and partner relations to further the interests of the company and venue.
• Create a very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue.
• Analyze demographics of the market and look for opportunities to increase markets; work with marketing, special events and promotions staff to create internal and external promotions.
• Review all special events contracts for profitability and feasibility for execution; ensure that all special events are executed to Live Nation standards.
• Participate in preparing annual budgets, in conjunction with executive leadership team and home office support team members.
• Participate in developing long and short-term plans for revenue growth and cost control measures.
• Ensure systems and processes are in place for all cost controls/inventories.
• Develop new revenue streams including programming, F&B promotions, talent, and retail.

Qualifications:

• Minimum 5 years of experience overseeing multiple venues as a general manager or operations   manager in a hospitality related business; restaurant operations experience is highly preferred.
• Responsible Alcohol Awareness Training Certification or equivalent.
• Experience/interest in wines, spirits, and mixology.
• Must have extensive background in event sales and promotion.
• Ability to perform all job duties and responsibilities.
• Requires excellent communication skills, both verbal and written.
• Must have expertise in profitability analysis and budgeting.
• Exhibits strong problem-solving skills in immediate and long-term situations.

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.