Sales and Ticketing Manager

Sales & Ticketing Manager

The Phoenix Theatre is one of the most beautiful theatres the West End has to offer, with its unique character and a rich history dating back to 1930. We are currently playing host to Stranger Things: The First Shadow, an exciting new play set in within the world and mythology of Stranger Things. It features an original story by Kate Trefy, The Duffer Brothers and Jack Thorne, with direction from Stephen Daldry and produced by Netflix and Sonia Friedman Productions.

This crucial Head of Department role works closely with theatre management, the London sales department, and the producers/marketing companies, to maximise occupancy and the financial health of the ticket income for the resident production. Juggling multiple stakeholder needs is a key part of this role, and proficiency in managing ticketing systems and a sales team is essential, as is forming exceptional producer relations.

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! For full details on the role please download our recruitment pack. Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.

We are part the Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, ATG is now the world’s number one live-theatre company with close to 50 venues in Britain, North America and Germany. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.