Ticketing and Events Assistant
- Ticketing & Events Assistant, Sydney Olympic Park Authority
- Temporary Full Time Opportunity up to 6 months with a possibility of extension
- Clerk Grade 3/4, salary relative to experience and ranges from $75,992 to $83,211 plus super
Sydney Olympic Park Authority are responsible for the day-to-day management of all public places, 430 hectares of parklands and 7 sporting venues. This includes the management of buildings, facilities and landscape assets; delivery of programs and events; enhancing your experience, provision of sports and leisure facilities; conservation of water, energy and resources; protection of ecosystems, environment and heritage as well as the coordination of the precinct on a daily basis.
We are looking for an enthusiastic and professional Ticketing and Events Assistant to join our friendly Events Team. This role is integral in assisting with co-ordinating and maintaining the planning and delivery of event ticketing and in the planning and delivery of Events at the Sydney Olympic Park Quaycentre, Hockey Centre and Sports Halls.
What you’ll be doing
- Maintain administrative, systems, procedures and standards to ensure the Events and Ticketing teams operate efficiently and effectively in the delivery of events.
- Ensure stakeholders are provided with correct information regarding ticket entry and prices during events to ensure all customer needs are met.
- Organise and monitor the ticketing functions for events held across the venues; and supervise ticketing builds within agreed budgets and timeframes.
- Review logistics for the delivery of Ticketing, Box Office and Front of House aspects of events and ensure they comply with risk minimisation strategies.
- Accurately process all ticketing transactions through a computerised point of sale system and complete the reconciliation process, with minimal errors.
- Assist in the planning and delivery of events and ensuring a high level of customer service to all customers and stakeholders.
About You
Key knowledge and experience
- Knowledge of ticketing and / or operations relating to Event planning and delivery
- Senior First Aid Certificate or willingness to obtain and maintain
- Responsible Service of Alcohol or willingness to obtain and maintain.
Essential requirements
- Relevant qualifications in venue management/event planning/ticketing and/or relevant industry experience
- A Working with Children Check is an essential requirement for this role. The role has been identified as requiring a check in keeping with the Child Protection (Working With Children) Act 2012.
For more information read the full Role Description: Ticketing & Events Assistant
Working at Sydney Olympic Park
Our creative and innovative employees are empowered with responsibility and accountability as we offer a dynamic and supportive work environment. We respect and value the contributions of people with differing skill sets, cultures, and backgrounds.
You will enjoy NSW public service conditions with competitive salary packages and flexible family-friendly working arrangements. We understand that you have multiple commitments and recognise the importance of a balance between work, family, education, and community involvement. Where possible, we offer flexible work arrangements to meet your individual needs.
About the Department
The Department of Planning and Environment’s (DPE) vision is to create thriving environments, communities and economies for the people of New South Wales. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department.
In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPE supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.
To Apply
If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.
DPE strongly recommends all applicants who can be safely vaccinated for COVID-19, to be so.
Applications close Sunday 13th August 2023 at 11:55PM.
Should you require further information about the role please contact the Hiring Manager Tracy Lewis via Tracy.Lewis@sopa.nsw.gov.au
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Looking for more information or assistance in applying?
Our Diversity team can assist to:
- provide alternative formats to apply
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks
We encourage people with disability to apply. If you have disability and require more information on adjustments and assistance to apply, contact the Diversity team on Diversity@DPIE.nsw.gov.au (please include reference number).
If you are an Aboriginal or Torres Strait Islander check out Our Mob on Country https://www.dpie.nsw.gov.au/premiers-priorities/our-mob-on-country to see the work we do and get assistance in applying.
