Ticketing Co-ordinator

About UsAs an organisation, the AFL works tirelessly in all states and at all levels to enhance and grow the game – from grassroots to elite. Together, we put on the game, deliver important events, communicate with our fans, run community programs, develop coaches and umpires, collaborate with partners, delight members, support clubs and so much more. While our roles may vary, we are all united by a common goal, to progress the game so that everyone can share in its heritage and possibilities.The AFL is committed to promoting and protecting the safety and wellbeing of children and young people in our care. Please note, we undertake several screening processes to ensure this commitment is upheld, this includes ensuring the successful candidate to this position holds a valid employee Working with Children/ Vulnerable People check and a satisfactory criminal history record check.We are an Equal Opportunity employer and firmly believe that diversity and inclusion is an important part of both the AFL and the communities in which we operate. Our game is for everyone, and we strive to be a workplace for everyone.Aboriginal and Torres Strait Islander peoples are encouraged to apply.About The RoleThe primary objective within this role is to work closely with the Ticketing Manager to support all ticketing functions, and to partner with a variety of stakeholders, including customers, event employees, and department management. The Ticketing Coordinator position is responsible for coordinating and maintaining ticketing builds and launches, alongside supervising ticketing and front gate operations at events.A DAY IN THE LIFE OFKey Accountabilities

• Act as a key resource for all internal and external ticketing related queries for Marvel Stadium
• Assist in preparing all events for on sale within allocated timeframes and schedule
• Support the Ticketing Manager with inventory management of Marvel Stadium events
• Assist in producing regular statistical data on ticket sales, pre and post event
• Preparing ticketing offers to submit to our ticketing agent as requested by clients
• Attend team and event planning meetings to represent the ticketing department and present on statistical data, as required
• Assist in box office operations on event days in conjunction with the ticketing agent
• Contribute to the success of the broader team

OUR IDEAL TEAM MEMBER Core Competencies

• High organised, detail-oriented and ability to work under pressure
• Time management across multiple projects and events
• Exceptional communication and interpersonal skills
• Positively works to and actively demonstrates the AFL’s core workplace values
• Service focused mindset
• Passion for the events and ticketing industry

Mandatory

• Minimum 2 years’ experience in the delivery and execution of ticketing services for major
• events
• Proven experience with the use of Ticketmaster ticketing system
• Exposure in the events industry
• Exposure working at a box office for events
• Tech Native, with competent skills across different platforms

OUR CULTUREPlease visit www.afl.com.au/careers/our-organisationWe are proudly a WORK180 endorsed employer for women, to see the great benefits that the AFL offers, please visit https://work180.com/en-au/for-women/employer/aflTHE PERKS

• Play The Day Your Way – a flexible approach to your working life
• My Development – lean into the AFL’s My Development program consisting of on-the-job training, coaching and mentoring, and formal learning
• Play Well – access to our extensive Health and Wellbeing program centered around our belief in a healthy body, healthy mind, and healthy workplace
• My Benefits – with thanks to our AFL Corporate Partners, access great benefits and discounts
• AFL Silver Memberships – permanent team members can access AFL matches at Marvel Stadium and the MCG, enjoy and share the experience of our game with your family and friends!