Ticketing Coordinator

About the Roundhouse
A lot of people know the Roundhouse for our incredible history but our future is just as exciting. Our home is a unique heritage building that has a rich history built on counter-culture, revolutionary theatre and life-changing music moments. But we’re building on that legacy and independent venue spirit. The Roundhouse Studios – a creative space for young people – is a home for young Londoners where the next generation of creatives are using their talent and their voice to change the world around them.

About you
We are looking for a personable, can-do individual who is passionate about music and live entertainment and about delivering a premium customer-service experience from start to finish. As a member of our collaborative and innovative ticketing team, you will be a good team player, with excellent organisational skills. You will have experience in managing multiple priorities in order to deliver a first class service to our customers and patrons.

We welcome applications from people who feel they can bring their own experiences and ideas to the table and empower those around them to do the same.

The role
This role will support our dynamic ticketing team at the Roundhouse. You will be responsible for supervising the box office on show nights and supporting our customer service team, ensuring a high level of service and efficiency are delivered at all times. You will bring your experience working with music promoters to support delivery of onsales and monitoring of sales and allocations.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one, due to the nature of the role.
For more information, please download the full job description and if you feel you have the skills and experience we are looking for, please apply via our website to submit your application by Midnight, Sunday 4th December 2022.

Contract: Permanent
Hours: 40 hours per week annualised, on a rota over 7 days. Shifts will vary but will include days, evenings, weekends and bank holidays.
Salary: £26,000 per annum
Closing Date: Midnight, 4th December 2022

Interviews: TBC, expected to take place in December 2022

All personal data submitted to the Roundhouse as part of the recruitment process is used for recruitment purposes and equal opportunities reporting only. By submitting your personal details, you consent to the Roundhouse retaining your personal data for these purposes. Personal details requested include your name and details relating to your gender, religion and nationality. All details are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months