Ticketing Coordinator

About the Roundhouse
The Roundhouse is a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more.

The role
You will support our dynamic ticketing team at the Roundhouse as we reopen our doors to the public. You will be responsible for supervising the box office on show nights and supporting our customer service team, ensuring a high level of service and efficiency are delivered at all times. You will bring your experience working with music promoters to support delivery of onsales and monitoring of sales and allocations.

About you
We are looking for a personable, can-do individual who is passionate about music and live entertainment and about delivering a premium customer-service experience from start to finish.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.

The successful candidate must have a current and acceptable DBS check, or be willing to undertake one.

For more information, please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please apply here to complete your application by 10:00am Thursday 25th May.

Contract: Permanent
Hours: 40 hours per week annualised, on a rota over 7 days. Shifts will vary but will include days, evenings, weekends and bank holidays.
Salary: £26,000 per annum
Closing Date: 10am Thursday 25th May 2023
Interviews: Week commencing 30th May

All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months