Ticketing Director, EMEA

Company: Live Nation

Department: EMEA Touring

Location: Farringdon, London

Reports to: VP, Ticketing & Pricing, EMEA

Working Hours: Full time, 40 hours per week plus some evenings and weekends as required

 

Role Description

 

To work with the biggest names in the live music industry coordinating tour ticketing on European tours, maximising ticket sales, offering a world class ticketing service for our clients and giving expert advice for Live Nation Touring events across UK and Europe.

 

What we can offer you

 

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

 

Who you are

 

You may have experience in the following roles: Event Ticketing Manager, Ticketing Manager, Ticketing Coordinator, Senior Ticketing Manager etc.

 

Competencies / Skills / Knowledge / Experience

• Previous experience of live event ticketing in the music industry is essential, preferably in promoter ticketing.
• Demonstrable knowledge of ticketing products and systems.
• Experience of using Excel to an advanced level.
• Excellent numeracy skills with an exceptional attention to detail.
• Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level.
• Ability to manage hard deadlines and at times high pressure on sales.
• Uses interpersonal skills to establish excellent rapport and working relationships.

 

Behaviours

 

The following attributes determine how the role will be carried out and are required to be a success

• Uses initiative to identify issues and create solutions.
• Highly self-motivated and takes ownership for personal and technical skills development.
• Process driven, well organised, deadline-focused and adept at prioritising workload.
• Combines analytical thought with creativity to excel at problem-solving.
• Maintains good commercial awareness and understands business drivers.

 

What the role includes

• Direct all event ticketing from start-to-finish for a variety of artists and tours. Duties include, but not limited to, liaising with agents, managers, Live Nation tour bookers and ticketing managers across the UK and Europe, preparing events for on sale by providing clear ticketing set up guidance, and helping to maximise ticket sales.
• Some UK/EU travel may be required for onsite ticketing assistance at shows or company events.
• Be the go-to person for all ticketing matters across a European tour, working as the middleman to get things done efficiently between different stake holders.
• Proficient use of excel and other internal systems to report to stake holders on tour performance and ticket sales.
• Manage holds, inventory and ticket requests on tours meticulously.
• Oversee multiple high-profile tours at any given time.
• Support Ticketing Directors and other touring staff with detailed reports and day-to-day ticketing tasks.

 

Equal Opportunities

 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

 

The Company

 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

 

APPLICATION DEADLINE: Monday 4th March 2024. We reserve the right to close applications at any time so encourage early application.