Ticketing Manager, International Touring

The AEG Presents International Touring team are looking for a Ticketing Manager to join their team.

Reporting to the Head of Ticketing, you’ll be responsible for successfully executing our customer ticketing strategy and delivering maximum revenue with first-class reporting.

You’ll manage International Touring events, from preparation of events for on-sale through to settlement in coordination with Artist teams, local partners, International Touring team, and North America AEG team.

Working with the International Touring team to maximise the saleable manifest and analyse proposed price scaling and associated ancillary income streams; you’ll manage ticket allocations and all holds (including artist, production, marketing, local partner, venue, sponsor, etc.), focusing on maximising sales and revenue, including driving ticket reallocations, rescaling, and arranging timely releases of holds.

You’ll prepare advance reports and concise templates to assist with ticketing settlement on show dates and reconcile ticketing settlements and ticketing-derived ancillary income streams with International Tour Accounts and Finance.

Whilst being the primary point of contact for AEG International Ticketing at arena, stadium, and greenfield shows where required; you’ll keep up-to-date with industry changes and developments across international markets and work closely with local ticketing teams on continually refining and updating ticket processes.

You’ll collate and distribute clear and concise information and reports to internal and external stakeholders. This role will encompass tours spanning Europe, Middle East, Africa, and South America.

This is a great opportunity for someone looking to develop their ticketing career internationally.

We’re looking for someone with relevant experience from an entertainment ticketing background. If you have experience outside of UK that would be an advantage.

You must have a deep understanding of ticketing and pricing and great Microsoft Excel skills.

You’ll be highly organised and able to juggle a varied workload, prioritising when necessary, and be agile and flexible as you’ll be working in a fast-paced and high-pressure environment.

With excellent communication skills, you’ll be able to build good working relationships with a variety of people at all levels.

We’re looking for a positive team player who loves working in a high achieving environment.

You’ll want to raise the bar in this role, be solutions focused and look for ways to maximise efficiency. We encourage new ideas and innovation. We’ll give you a thorough induction where you’ll get to meet other new employees and learn about our culture and values and what it’s like to work at AEG. We will give you all the training in our systems, policies and procedures so that you’ll be set up for success.

Where: You’ll be based at our head office in Blackfriars, a short walk from Blackfriars rail station and Southwark Tube station on the Jubilee line. We offer flexible start and end times and welcome flexible working conversations.

So why apply?

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values

AEG have 8 Employee Network groups, who give our employees a greater voice in the steps the business takes to continuously improve our workplace: https://careers.aegeurope.com/our-culture/employee-network-groups/

Our benefits can be found here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.