Ticketing Operations Executive

JOB SCOPE

The Client Services Team holds the key role in liaison with internal departments, external promoters, and vendors to ensure the smooth delivery for events and attractions Ticketing in Marina Bay Sands.

Job Responsibilities

• Key liaison with internal and external stakeholders to ensure seamless delivery of your assigned events
• Check event’s configuration on the ticketing system and website to ensure accuracy.
• Manage seat inventory for events and ensure that show promoter’s requirements are being catered for.
• Communicate with internal departments and vendors on reporting requirements. Generate sales reports and provide analysis.
• Liaise with Finance department to carry out post event settlements.
• Responsible for data integrity and accuracy by maintaining up to date records of event sales.
• Develop creative marketing ideas to support the sales of ticket packages.
• Handle corporate and group enquiries and ticket bookings for all events and attractions.
• Facilitate discussions with various departments including Finance, Hotel, Concierge, Front-of-House, Marketing, MICE, Attractions and Art Science Museum to communicate event requirements
• Comply with company’s standard operating procedures while carrying out above duties.

JOB REQUIREMENTS

• At least a Diploma or Degree in Business Administration, Events Management, Hospitality, or other related field
• Fresh graduates are welcome to apply
• Comfortable working in a fast-paced environment and ability to handle stress
• Able to manage multiple stakeholders, both internal and external
• Meticulous and well organized
• Excellent written and verbal communication skills
• Well verse in Microsoft Office applications
• Independent, self-motivated and team player
• Keen interest in data analysis, knowledge of systems integration and project management will be a bonus.
• Candidate should be comfortable and accommodate to the extended working hours on event days i.e. weekday evenings, and weekends.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.