Ticketing Specialist

Full time, permanent, £22,269
Average of 37.5 hours a week, including evening and weekends.

This is a fantastic opportunity to be the welcoming face of HfC.  If you are great at dealing with people and have a keen eye for all the details – this is an exciting and rewarding position in our new re-built theatre.

What you’ll be doing

• Selling tickets, group bookings, season bundles, subscriptions and memberships
• encouraging our audiences to develop their relationship with HfC through every visit
• Managing queues and keeping things moving
• Handling payments securely and encouraging our customers to pre-order drinks, programmes and interval ice creams.
• Helping all our audiences have a great time at the theatre by assisting wherever’s needed, to deliver a first-class welcome every time.

Who we’re looking for

• Excellent standards of personal presentation, smart appearance and articulate
• Knowledge and skills of working in a reservations/sales/ reception environment
• Experience of using databases and applying GDPR regulations
• Highly approachable and personable
• Clear and confident verbal communicator
• Familiar with Microsoft Office applications
• Numerate with knowledge of till operation and cash handling
• An interest in theatre and performing arts
• Knowledge of Spektrix ticketing software (desirable)

More info                                                      Role Profile and Person Specification – (Word; pdf)

To apply                                                        Complete this Application Form (Word, pdf) and this Equal Opportunities Form (word, pdf) and return them to

catheriner@hallforcornwall.org.uk.

Deadline for applications:                         Midnight on Sun 15 Oct

Interviews:                                                    w/c 16 Oct