Ticketing Systems Administrator

Job Title: Ticketing Systems Administrator

Salary: £23,500 per annum

Positions: 2

Hours: 35 hours per week plus all home matches (5 included in contract, after 5 matches lieu time is accrued)

Location: American Express Community Stadium, Brighton

Job Type: Permanent

Deadline Day: 20th July 2023

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women’s Super League club.  A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

This role will involve providing expertise in the use of the ticketing system for event setup (using a complex rule engine), reporting and supporting our staff. Therefore, candidates must have knowledge of administrating and supporting back-office systems (preferably of a ticketing system). You will oversee two areas of the ticketing system for our women’s games and men’s U21 games.

Your core hours will be Monday to Friday 9 to 5, but our ideal job holder will be flexible and committed to supporting the team and our fans outside of core hours, when required, including all home matchdays.

The successful candidate must have excellent Microsoft Office skills to include Excel, Word and Outlook and strong numeracy and literacy skills. It would be desirable for the successful candidate to have experience supervising staff. This is a great opportunity if you are looking to use your unique technical skills in an exciting new environment. We are looking for an individual who is analytical, hardworking and enjoys finding technical solutions to problems.

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors.  As a team we live and breathe these values.

Our values are:

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.