Vice President – Product, Core Ticketing – Ticketmaster, US
We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.
See what it’s like working at Ticketmaster.
THE JOB
We are seeking a dynamic, entrepreneurial Vice President to drive product strategy and execution within the Core Ticketing product suite. This role would be responsible for the holistic vision of Core Ticketing which manages the underlying ticketing systems that power both Enterprise (client facing) and Marketplace (fan facing) businesses. Specifically, the responsibility is to build and manage a multi-year plan to modernize these systems, requiring both a deep understanding of the technology and the ability to coordination across the organization. This position has a high level of visibility so you will need to be able to communicate clearly and compellingly at all levels of the company. Through your leadership, you will develop thoughtful and innovative solutions to complex problems while inspiring stakeholders. You should have a positive attitude and strong work ethic and be comfortable adapting and iterating quickly.
WHAT THIS ROLE WILL DO
- Set and drive strategy while also rolling up your sleeves and providing detailed guidance on individual projects
- Partner closely with Engineering, Business Owners and other internal teams to create, drive and deliver an innovative, compelling product experience
- Use market research and in-depth knowledge of competitors and fan and client pain points to define a vision, strategy and roadmap
- Develop outstanding strategic relationships with internal and external partners and business teams in order to collaborate on product software development and business processes
- Work with engineers and cutting-edge technologies
TECHNICAL SKILLS/COMPETENCIES
- Software product management experience for innovative software products
- Experience managing modernization of legacy ticketing systems
- Knowledge of software development practices and experience crafting epics and user stories
- 7+ years of experience in product management or similar positions
- Bachelor’s Degree in related field, Master’s degree preferred
BEHAVIORAL SKILLS/COMPETENCIES
- Ability to communicate and evangelize across both internal and external stakeholders
- Ability to work collaboratively with other products teams to understand, help define and move forward initiatives and features to accomplish shared objectives
- Ability to articulate longer-term future vision and break the vision into clearly understood milestones which deliver discrete value in the walk to the future vision
- Innovative thinker, collaborative and comfortable in solving ambiguous challenges
- Experience leading, mentoring and growing teams
