AudienceView faces class action lawsuit over data breach

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Ticketing platform AudienceView is facing a class action lawsuit over a data breach that happened earlier this year, and affected over 13,000 university students in the US.

The platform’s software is utilised by the likes of Johns Hopkins University, Cornell University, American University and Eastern Illinois University to sell tickets for athletics, performing arts and other events on campus. 

The lawsuit was recently filed in the US District Court for the Southern District of New York, and claims that users were not notified of the breach until more than a month after suspicious activity was discovered on its Campus product by AudienceView. 

The solution was previously known as UTIX by University Tickets. 

The complaint read: “This is a class action for damages with respect to Defendants and their failure to exercise reasonable care in securing sensitive personal information including without limitation, unencrypted and un-redacted names, billing and shipping addresses, e-mail addresses, and payment card information (collectively, “personally identifiable information” or “PII”).”

The complaint also revealed that 13,045 students were affected by the data breach. 

TheTicketingBusiness has contacted AudienceView for comment.