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Vivaticket picks TicketPlan for refund protection

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TicketPlan is to provide its refund protection solutions to Vivaticket Ticketing through a new partnership.

The ticket insurance and protection innovators will deliver its services to Vivaticket, the integrated ticketing software solutions provider, and its UK-based clients.

Vivaticket, which works across the leisure, entertainment, sport, culture and tradeshow sectors, said the integration of Ticketplan’s products will enable its clients to offer peace of mind to their customers and create an additional revenue stream.

Paul Black, business support manager at Vivaticket, said: “We are excited to partner with TicketPlan to offer our clients’ customers peace of mind when purchasing tickets for events. Ticket protection is a great way to protect customer investment in case they are unable to attend an event for unexpected reasons.”

Ben Bray, relationship and development director at TicketPlan, said: “We are delighted to partner with Vivaticket in the UK and to integrate our market leading refund protection solutions into their platform. It’s incredibly exciting to be working with Paul, Ken and the team and for TicketPlan to join Vivaticket’s partner eco-system providing Vivaticket users with an end-to-end refund protection facility to offer to their ticket buyers.”

TicketPlan, which was established in 1999, enables ticketing companies, sports organisations, venues, attractions and events to provide an added value service to ticket buyers and to develop a new and valuable incremental source of revenue. It has partners in the UK, Europe and North America.

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