All posts belonging to the Refunds tag can be found in the list below.
The UK government has confirmed that theatres will be able to claim gift aid if ticketholders choose to donate the cost of their passes rather than ask for a refund. Venues and arts organisations i...
Tags: ATG, Covid-19, Donations, Gift Aid, Refunds, theatresOrganisers for Tokyo 2020 said they will work to ensure tickets will remain valid for the rescheduled Games next year, which will now take place from July 23 to August 8, 2021, it has been confirmed t...
Tags: Covid-19, Olympics, Refunds, Tokyo 2020StubHub has made a U-turn on its previous refunds policy and announced it will no longer be issuing refunds for shows that have been cancelled. Earlier this month, the US-headquartered ticketing fi...
Tags: Covid-19, Refunds, Resale, StubHubAI-powered platform Satisfi Labs has launched a free Covid-19 Assistant to give clients the ability to answer their customers’ coronavirus-related questions in real-time on their websites. Satisf...
Tags: AI, Assistant, Covid-19, Refunds, Satisfi Labs, venuesThe Society of London Theatre (SOLT) has asked for “patience and understanding” as the sheer number of refunds to be processed due to Covid-19 means it is “impossible” to process all tickets w...
Tags: Cancellations, Covid-19, Refunds, SOLT, STAR, Theatre, West EndTickets holders of the 2020 Tokyo Olympic and Paralympic games are anxiously waiting for word on the event’s status amid coronavirus concerns as reports surface that refunds may not be granted. T...
Tags: Coronavirus, Force Majeure, IOC, Olympics, RefundsGlastonbury Festival has cancelled its 2020 event due to the coronavirus. The UK’s flagship music festival – due to celebrate its 50th anniversary this year - has offered 2020 ticket holders th...
Tags: Cancellation, Coronavirus, Festival, Glastonbury, RefundsThe Society of Ticket Agents and Retailers (STAR) has asked ticket buyers to be “patient and kind” while waiting to hear from ticketing providers about refunds following social distancing guidance...
Tags: Coronavirus, Refunds, STAROnline ticketing platform TicketSource has announced it has suspended its £1 handling fees for customer refunds resulting from events cancelled or postponed due to coronavirus concerns. All affect...
Tags: Coronavirus, Fees, Refunds, TicketSourceSome of the biggest firms in the live industry have come together to form a task force to address the coronavirus pandemic and “drive strategic support and unified direction.” Live Nation, AEG,...
Tags: AEG, Cancellations, Cinema, Coronavirus, Covid-19, Festicket, Festivals, Live Nation, Refunds
