Industry News

Resale sites accused of failing wheelchair users

A paralysed man who is part of a group suing a major US music venue for discrimination says resale websites must do more to prevent able-bodied fans from snapping up tickets designated for wheelchair users.

Jim Vacik is part of a group taking legal action against the Red Rocks Amphitheater in Colorado over claims it has violated the American Disabilities Act.

The lawsuit says that Red Rocks, run by Denver Arts & Venues, is 40 seats short of the necessary wheelchair-accessible seating mandated under the American Disabilities Act and the 2010 Department of Justice Standards for Accessible Design for a venue its size.

Vacik told The Gazette newspaper in Colorado that the shortage of seating for wheelchair users has been exacerbated by resale websites failing to restrict the acquisition of seats designated for wheelchair users. He said that $50 (£40/€47) front row wheelchair accessible seats for a forthcoming concert were this week being resold on StubHub for up to $599 apiece without mention of any wheelchair accessibility.

“People buying those tickets may not know that those seats are intended for wheelchair access,” said Vacik’s lawyer, Alison Daniels, of Disability Law Colorado.

StubHub did not immediately respond to a request for comment on Vacik’s claims.

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