Aberdeen has urged the Scottish Professional Football League (SPFL) to provide “more transparency” over ticket allocations for showpiece games.
The club recently won its battle for more Scottish League Cup semi final tickets and will now receive 20,300 seats for their tie with Rangers at the end of the month.
Originally, Aberdeen was allocated 16,800 tickets, but the SPFL has since agreed to provide more passes following complaints from the club.
“That it’s taken 10 days since the draw leaves a lot to be desired,” said commercial director Rob Wicks, according to BBC Sport.
“We sincerely hope the SPFL will have learnt from this experience. Allocations have to be done on a basis, which puts supporters first. Our fans deserve to know these facts.”
Chairman Stewart Milne also called for the SPFL and the Scottish FA to hold a summit to address concerns over the semi-final arrangements and recent refereeing decisions.
The SPFL initially scheduled both semi-finals for the same day, both at Hampden Park. Both Aberdeen and Hearts complained about travel arrangements to Glasgow for their fans.
One has since been moved to Edinburgh’s Murrayfield Stadium with a 1.30pm start and the other switched to a 4.30pm kick-off at Hampden.
“These unnecessary delays surrounding the venue and kick-off time of our match have impacted upon the time available to sell tickets,” Wicks said.
Aberdeen said it required “intensive negotiations” before they received an increased number of premium tickets in the South Stand, in addition to more seats in the East Stand at the 52,000-capacity stadium.
“Last Friday, we were told we’d get the North Stand if we sold substantially all of our initial allocation of 16,800 tickets,” Wicks added.
“In good faith, we gave this information to our fans – only to find out yesterday that, in order to get the North Stand, we’d have to sell virtually all of our initial allocation of 16,800 tickets in a matter of just a few days, putting us in an impossible position.”