StubHub has increased its fees to 15 per cent for ticket sellers in North America that rake in less than $250,000 (€221,000/£191,000) in sales, while big brokers see no change.
In an email to its “Valued Sellers” StubHub said it was increasing seller fees from a flat rate of 10 per cent to a variable fee of between 13 and 15 per cent.
The company claims that the extra cash will be reinvested into marketing, new products and technology developments.
The email read: “The increase will support StubHub’s deeper investment to competitively market and service your tickets to prospective buyers, as well as additional enhancements to our product and technology platform that provides a safe and secure global marketplace.”
The ticketing firm said: “StubHub’s recently communicated fee increases of up to 15 per cent are specific to North American-based sellers in various categories, and our fees remain variable for all sellers, as they always have on StubHub.”