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Festicket launches livestreaming platform as new contact tracing add-on for live events is released

Festicket unveils new livestreaming platform as INTIX launches a contact tracing add-on for live events to return…


Festicket has launched a new live streaming platform called Festicket Live, in partnership with YouTube and Vimeo.

The platform will allow artists or event promoters to set up their own customisable streaming page, which will include the embedded live stream, webchat, links to social media profiles, and the option to include a shop for donations or merchandise.

Festicket Live will have the ability to host free, but also ticketed live streams. The latter will combine Festicket’s advanced ticketing technology, marketing weight and real-time analytics.

If ticketed, the streams will be secure and behind a paywall linked to a customer’s Festicket account, which will be limited to one concurrent session per logged-in user.

Festicket Live is compatible with streaming tools such as Streamlabs or OBS, giving artists or promoters a simple plug-in setup.


Australian independent ticketing platform INTIX has developed a contact tracing add-on to support the return of events sooner post-COVID-19.

The add-on works by adding contact tracing to ticket purchases for events and the INTIX ‘at-event’ app will allow event organisers to trace the steps of anyone who tests positive for COVID-19.

Alex Grant, chief executive at INTIX, said the ticketing add-on will allow event organisers to assist the Government with COVID-19 contact tracing by proving the details of attendees if required.

He said: “We developed this add-on in the hopes that by assisting the Government with contact tracing we may be able to cautiously help our customers open their doors and get events and gigs back up and running.”

According to INTIX, the idea stems from the Government’s COVID-Safe App, which is intended to speed up contacting people exposed to coronavirus.

Grant added: “It’s clear that mass gatherings will not go ahead without some way to track who’s turning up in case they are later diagnosed with COVID-19.

“From what I understand, not everyone has downloaded the Government App, however, this ticketing add-on we have developed should assist the Government to reach more people.

“Event goers will need to agree to this use of their data and it will only be provided to the Government if required and in compliance with Federal privacy laws.”

Atlanta Falcons

The Atlanta Falcons has announced it will move to a mobile-only ticketing system at its Mercedes-Benz Stadium for the 2020-21 season.

The NFL American football franchise will now only allow fans to enter the 71,000-capacity venue by using their smartphones to scan their tickets, which will have a constantly refreshing barcode.

The Falcons moved to a paperless model when the stadium opened in 2017, and since then the team has offered the option of scanning mobile devices or season-ticket member cards to gain entry to games.

Don Rovak, the Falcons’ vice president of sales and service, said, according to AJC: “It’s a continuing evolution, no different from when we went from (paper) tickets to cards. When we moved into Mercedes-Benz Stadium, we didn’t think the time was right at that point just to go all-mobile.”

In an email sent to season-ticket holders this week, the Falcons said the change will provide “a safer game day experience by limiting unnecessary contacts,” will personalise the fan experience and will reduce ticket fraud.

Nine NFL teams enforced a mobile-only system last year, while Major League Soccer team Atlanta United, which shares the Mercedes-Benz Stadium with the Falcons, made the change at the start of its 2020 season.

The Falcons’ regular-season opener is scheduled for September 13 against the Seattle Seahawks, though it still remains to be seen whether COVID-19 will force it to be postponed.