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Tiqets offers updated booking technology to attractions for free

Amsterdam-based ticketing start-up Tiqets is offering museums and attractions the opportunity to use its booking engine commission-free to help adapt to new COVID-19 measures.

The newly upgraded technology includes features like timeslot-based booking and online reservations that can help venues who are strapped for resources reopen.

The Tiqets Booking Engine is a full, white-label ticketing solution that can be embedded on a venue’s website and can be configured to match the style of their brand. It has recently been updated with new options including time slot based-ticketing, dynamic pricing for off-peak days, and free reservations for members.

Luuc Elzinga, president of Tiqets, said: “We‘re always looking for new ways to help our partners offer a smooth ticketing experience for their customers – in their own language and with familiar payment and currency options.

“Now as museums and attractions are struggling to reopen and facing tough challenges in their economic recovery, we feel it is our responsibility to help them bounce back and offer customers a safe way to enjoy culture again.

“Tiqets’ strength is in our technology, specifically building out better self-service technology to make it easier to onboard to our platform and delivering the best possible safe customer experience.”

The Tiqets Booking Engine allows visitors to museums’ and attractions’ websites to buy online tickets in their native language and using local payment options. The refreshed Booking Engine also addresses the challenges of the current moment by offering new features, such as capacity management, revenue per customer optimisation, contactless entrance and improved visitor communication.

The firm said the technology can be used without any commission charges, only payment processing fees, until the venue’s traffic returns to pre-pandemic rates.

Late last year, Tiqets secured €54m ($60m/£47m) in a Series C funding round led by accommodation giant Airbnb. The investment was used to expand its coverage to more attractions, and to extend into smaller towns, specifically building out better self-service technology to make it easier to hop onboard to its platform.