UEFA has commenced the process of cancelling some tickets for upcoming Euro 2020 games at venues with reduced capacities.
Ticket-holders have started to receive emails from European football’s governing body notifying them that they no longer have reservations for games and that they will be refunded.
The communications come after UEFA began ballots for games at stadiums where capacities have been reduced due to the impact of COVID restrictions and social distancing. The ballots came after fans were given until last month to cancel tickets they no longer wanted.
A UEFA spokesperson told Sky Sports News: “The ballots are currently taking place across all matches based on the current confirmed capacities.
“Should the capacities increase, the tickets will be offered with priority to those whose tickets have been cancelled in the current ballot.”
Wembley is due to allow 25-per-cent capacity for its first-round games with more fans allowed later in the tournament. Most of the 11 host cities are to allow either 25-per-cent or 50-per-cent capacity, with Budapest aiming for a full house.
Of course, many fans are not happy at losing tickets they bought up to two years ago.
Some fans are also questioning why hospitality packages are still being sold.
The email from UEFA to unlucky ticket-holders reads: “Dear football fan, We are sorry to inform you that your ticket(s) for UEFA Euro 2020 have been cancelled as per the ballot process for matches where the number of sold tickets exceeded the new permitted seating capacities.
“For tickets, purchased through the participating national associations sales programme, the rules of the respective fan clubs were applied.
“Please check the attached credit note which outlines the details of your refund.”
UEFA added on its website: “In case you have tickets for multiple matches, it may be possible that you keep tickets for one match and lose tickets for another match.
“If you have more than one ticket for the same match within the same order, they will either all remain valid or they will all be cancelled.”