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New CTS Eventim service checks tickets and Covid status

CTS Eventim is launching a new service for checking digital health certificates alongside ticketing for those entering venues.

Through the launch, promoters can use a single device – such as a hand scanner – to verify not only tickets but also attendees’ certificates showing that they have been vaccinated against coronavirus, received a negative test result or recovered from coronavirus.

CTS Eventim said the solution is suitable for events of all sizes, with information on the certificate taking the form of a QR code. During the verification process, the system checks the information provided by the certificate code anonymously and locally against the entry criteria specified by the promoter, for example how recently the coronavirus test must have been taken.

The operator said the service offers maximum data protection because no health information is stored or linked to attendees’ tickets.

“Our aim in introducing this software for checking health certificates is to help people to experience live events with as few worries as possible,” said Alexander Ruoff, CTS Eventim’s chief operating officer.

“We are providing promoters with a high-performance solution that enables them to run events efficiently while still protecting public health and without inconveniencing attendees.”

The software for verifying tickets and health certificates can also be deployed together with Eventim.CheckIn. This contact tracing solution lets event attendees record their check-in data on a mobile app or a website, either in advance or upon arrival at the venue.

Eventim.CheckIn and the software for verifying health certificates and tickets are integrated into Eventim.Access, the system used by CTS Eventim across Europe to check tickets electronically.

Health passes are being introduced throughout Europe, including France, with entry to many locations to be restricted based upon Covid status. Tottenham Hotspur has become the first English Premier League football club to announce an NHS Covid Pass trial, amid Government plans to ban unvaccinated fans from attending major events.