Industry News

SeatGeek invalidates “free” tix bought with leaked discount code

Photo by Noiseporn on Unsplash

Photo by Noiseporn on Unsplash

SeatGeek says tickets bought with a $500 free ticket code that was leaked at the end of last week are invalid.

Action Network reports that the code, which automatically deducted $500 per transaction, was used over and over again for at least an hour last Friday. Users that inputted the code MLB1 or MLB2 were able to acquire free tickets valued up to $500 for any event on the website.

SeatGeek said on Monday that it is seeking to rectify the situation but would not disclose how many users were able to cash in on the leak.

“On Friday night, some fans made purchases on our site using an ineligible promo code that was wrongfully distributed without authorisation,” said Cameron Papp, a representative for SeatGeek, in a statement. “Tickets acquired via these purchases are not valid and we are working to resolve each situation accordingly.”

Action Network reports that while SeatGeek does have the capacity to cancel many transactions, such as any event in which the company is the official secondary partner, like MLB and the NFL, it may be trickier to do that for other events. It is unclear how many users were able to purchase, then use a ticket for a game or concert over the weekend.

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