English Premier League club Newcastle United has urged its supporters to avoid purchasing tickets through third-party ticketing platforms and unauthorised sellers, following reports of match tickets appearing online for extortionate prices.
Reselling tickets online without the club’s permission or on a fraudulent basis, such as listing tickets without having access to them originally, is illegal.
The club said it is working with the relevant authorities to help combat unauthorised ticket sales.
Fans have been reminded to only purchase tickets through the official platform, with entry to St. James’ Park only possible with a secure digital ticket. The club also said that it had made improvements to its ticketing system over the summer to enhance the matchday experience, and to ensure loyal supporters have their priority access to tickets protected.
Season ticket-holders that are unable to attend a home game have the ability to use the club’s official resale platform to sell tickets to eligible members at face value. Tickets purchased from third-party sites will not work at the St. James’ Park turnstiles, as they will be invalid.
Season ticket-holders found to be selling tickets fraudulently will have their ticketing account suspended, with the possibility of cancellation.
Last month, Newcastle United supporters were subject to spot checks at Manchester City’s Etihad Stadium to ensure travelling supporters with legitimate possession of tickets were able to enter.
Fans were urged by Newcastle to ensure the name on their match ticket corresponded with a suitable form of ID. The random checks were carried out by Newcastle staff, in a bid to ensure fairness for fans that had bought tickets through the loyalty points system and to avoid potential ticket touting.