Industry News

Celine Dion fans hit out at ticketing process

Fans of Celine Dion have hit out after tickets went on general sale for the singer’s August 5 concert at the Hydro in Glasgow, Scotland.

According to the Glasgow Evening Times, the process was described by some as “a shambles” after pre-sale tickets became available to the Team Celine fan club, even though no warning email was sent out to members beforehand.

Available tickets were snapped up for as little as £51.10 (€59.91/$63.42) within minutes, but when further tickets were put on general sale on Ticketmaster and then on GETMEIN!, tickets cost as much as £170 and £143 respectively.

An SSE Hydro spokesperson said: “Ticket prices were listed as £51.10, including admin fee, rising to £170.25, including admin fee.”

Ticketmaster added: “GET ME IN!  is a safe and secure marketplace where fans can buy and resell tickets, with all purchases backed by our industry-leading fan guarantee.

“Unfortunately, there are always going to be some fans who can’t get hold of the most highly sought-after tickets when they first go on sale, and GET ME IN! provides them with a chance to get hold of those most in-demand tickets.

“Ticketmaster does all it can to help artists get tickets into the hands of fans and we never place tickets on secondary market sites.”