Hibernian FC has apologised after fans faced ticketing issues at the recent UEFA Europa League match against Molde FK.
Many supporters had trouble when attempting to enter the game on Thursday night, and Hibs admitted that it was due to an “error on their side.”
Hibs blamed the issues on the high volume of cup games and the need for a “quick turnaround” at the club.
A statement on the club website read: “The club is aware of several ticketing issues faced by supporters in recent matches and we have been working to identify and address the causes of the issues.
“A large number of supporters had difficulty entering the game on Thursday night against Molde FK through no fault of their own.
“The cause has been identified as an error on our side. We apologise to those who suffered delays in entering the game and thank the majority who were patient and understanding while we rectified the issues on the day.
“The high volume and quick turnaround of cup games in recent weeks has caused a high level of work for club staff in general to manage. That being the case, standards have been below what supporters expect – we recognise that and are making efforts to make sure this does not continue.”