Event management and ticketing website Eventbrite has seemingly taken aim at ticketing services provider See Tickets in an email sent to its users.
Last week, Eventbrite seems to have sent out an email to users describing ‘red flags’ raised by former See Tickets customers that had made the switch.
According to a screenshot posted of the email, which has also been seen by TheTicketingBusiness, Eventbrite highlighted the recent data breach disclosed by See Tickets. This was the second data breach suffered by the ticketing company in the past year, compromising customers’ credit card information.
Following an investigation by a cybersecurity firm, it was determined that hackers had inserted malicious code into several of the company’s e-commerce checkout pages. See Tickets said data accessed included names, addresses and payment card details. The company apologised and offered customers 12 months of complementary identity monitoring and identity restoration services.
The first data breach was reported in October last year.
The email also highlighted See Tickets’ potential sale by its owner, Paris-headquartered media conglomerate Vivendi.
Reports emerged at the end of September this year that Vivendi was looking to sell See Tickets, which it had acquired over a decade ago.
The potential sale would see the breaking up of its Vivendi Village subsidiary, which operates 11 festivals across France and the UK, as well as the L’Olympia concert venue and L’Oeuvre theatre in Paris.
Eventbrite has been contacted by TheTicketingBusiness.com for comment.