A reported Ticketmaster glitch in Singapore has seen fans access other music fans’ details such as full names, phone numbers and e-mail addresses.
According to a report from The Straits Times, fans attempting to purchase tickets online for J-pop duo Yoasobi’s debut concert in Singapore found themselves logged into other fans’ Ticketmaster accounts when trying to pay for their own tickets.
Tickets for Yoasobi went on sale on December 1, with the concert scheduled for January 11 at Resorts World Sentosa (pictured).
One fan told The Straits Times: “I was stunned to see that my cart didn’t have the tickets I selected. It was only then that I realised the cart wasn’t mine, and the name, phone number and e-mail address were someone else’s.”
Another fan told the news outlet that he had made a report to the Personal Data Protection Commission Singapore.
Ticketmaster told The Straits Times that no sensitive information was shared and that the temporary issue on the website had been quickly identified and fixed.
Yoasobi are also set to play in Seoul and Taipei, with stops in other south-east Asia cities such as Jakarta and Kuala Lumpur.