Featured Image: Habib Ayoade on Unsplash
Swathes of Liverpool fans were left waiting outside Wembley Stadium yesterday (Sunday) in the build-up to the Carabao Cup final, following issues with digital ticketing.
According to a report from the i newspaper, a small power outage at the turnstiles led to long queues, with those experiencing issues directed to the main ticket office to secure physical printed tickets.
However, Liverpool issued a statement to the club’s fans on X (formerly known as Twitter) that pointed towards the issue of needing to re-add tickets to mobile wallets.
The statement read: “If your ticket is showing a barcode, please remove from the wallet and re-download from the original email. The ticket should then show a QR code which will allow entry into the turnstile.”
The article from the i newspaper added that it was the choice of each club in how to distribute tickets, with Chelsea opting for paper versions and Liverpool choosing digital. Chelsea fans faced no issues with their paper tickets.
Kick-off had also been moved forward to 15:00 instead of the usual 16:30 time, as requested by London’s Metropolitan Police.
Some 88,868 fans were eventually able to watch Liverpool go on to win the final 1-0, thanks to a goal from captain Virgil van Dijk during extra time.
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