All posts belonging to the Customer Experience tag can be found in the list below.
TEG, the owner of Australian ticketing operator Ticketek is hoping to enhance its digital customer experience by providing real-time data streams. The strategy will open up new avenues to connect w...
Tags: Australia, Customer Experience, Data, MongoDB, Technology, TEG, Ticketek, venuesStubHub is moving its customer services headquarters out of Connecticut starting in December in a decision that will see nearly 200 workers laid off or relocated. eBay, StubHub’s owner, has infor...
Tags: Connecticut, Customer Experience, East Granby, Ebay, Laid Off, Redundancy, Relocation, Salt Lake City, StubHub, UtahNBA basketball franchise Orlando Magic has signed KORE Software to handle its CRM and business management software solutions. KORE Software’s applications will be the main technology that will su...
Tags: CRM, Customer Experience, Data Management, Fan Experience, KORE, Orlando MagicAustralian ticketing operator Ticketek is hoping to enhance its digital customer experience through linking up with database-as-a-service MongoDB's Atlas. By migrating to MongoDB Atlas, which is to...
Tags: Australia, Customer Experience, Data, Distribution, MongoDB, Real-Time Data, TicketekOnly 29 per cent of visitor attractions provide online ticketing facilities in the UK, a report by PricewaterhouseCoopers (PwC) has revealed. While more than 90 per cent of attractions have their o...
Tags: Attractions, Customer Experience, Innovation, Online Booking, Online Facilities, Social Media, Technology, Theme Parks, UK