Industry News

Blue Jays challenged over accessibility ticket provision

The Toronto Blue Jays North American Major League Baseball franchise faces legal action from a fan who claims that the team’s ticket-selling arrangements for disabled fans are discriminatory.

Lawyer Andrew Sprague, who suffers with complex post-traumatic stress disorder, has complained to Ontario's Human Rights Tribunal that the club won’t let him buy accessible seats online.

While most people can purchase via Ticketmaster or the Blue Jays' website, those who require accessible seats must do so via phone.

In his letter to the tribunal, as reported by the Toronto's Star newspaper, Sprague argued that the Ontario Human Rights Code requires organisations to provide equal access to goods and services to all individuals.

He added: “It is shocking and appalling that the (Jays) treat persons with disabilities inferiorly to persons without disabilities. I would describe it as a completely unnecessary inconvenience.

“If general admission tickets can be sold online, accessible admission tickets should also, under the law, be available the same way.”

The Star said the Blue Jays have so far not responded to the complaint.

Posted in Industry News