Music fans have slammed the Glastonbury ticket resale website after experiencing a series of technical problems in their attempts to secure access to this summer’s festival.
A number of news websites reported problems faced by fans on Sunday morning as they missed out on a last chance to attend the June 21-25 event.
Tickets went on sale through official agent See Tickets’ resale platform at 9am and were snapped up within 20 minutes.
Many of those who were unsuccessful criticised the See Tickets platform, with one frustrated fan tweeting: “So thanks to @seetickets having the worst website in history for the first time in 10 years I’m not going to Glastonbury. Gutted.”
Another stated: “So the sold out screen works fine for the server but not the actual ticket sales. such a shocking system #glastonbury #glastonbury2017” as another said: “How can the Glastonbury resale tickets be sold out when nobody ever gets past the first page.”
Another wrote: “Through to the registration screen 5 times and couldn’t click proceed. #seetickets #glastonbury.”
Vivendi-owned See Tickets chose not to defend the resale platform despite a request from The Ticketing Business. Last week Glastonbury officials asked fans not to use apps such as Refreshinator, claiming they could cause the site to crash.
Of course, those who were successful were more bothered about having secured their place at Glastonbury. One lucky festivalgoer tweeted: “First time applying for Glastonbury tickets and I got them within 6 minutes. I was frantic putting my details in. #Glastonburyresale.”
Just 20 minutes after the resale began, festival organisers confirmed the event had sold out. They said: “This morning’s resale tickets have now all been sold. Thanks to everyone who bought one and sorry to those of you who missed out.”