Justin Bieber fans have been told they can claim full refunds after the star cancelled the remaining dates of his tour, but there’s better news for those hoping to see Olly Murs.
The Canadian singer began his ‘Purpose’ tour in early 2016 and was due to play 14 more dates in the US, Japan, Singapore, Hong Kong and Canada in the coming months.
However, the dates have now been scrapped due to “unforeseen circumstances”.
A statement on his website read: “Justin loves his fans and hates to disappoint them.
“He is grateful and honoured to have shared that experience with his cast and crew for over 150 successful shows across six continents during this run.
“However, after careful consideration he has decided he will not be performing any further dates. Tickets will be refunded at point of purchase.”
Fans in Singapore have been told that credit card purchases will be automatically credited back into their accounts 14 business days from August 1.
9News in the US reports that Ticketmaster customers who bought their seat through the company online will get their money back automatically within 72 hours for the full purchase price and all fees.
While Bieber won’t be playing any more shows in the near future, UK star Murs has offered fans who were left out of pocket, when a promoter went bust cancelling two of his shows, the chance to swap their tickets.
Gigs in Exeter and Bournemouth were axed last week when organiser Stephen C Associates Limited announced it had ceased trading and was not in a position to offer refunds.
In a statement, Murs said anyone not able to get a refund for the cancelled shows could swap their ticket for one of his events in August in either Swansea or Portsmouth.
Murs said: “What happened was obviously no fault of our own, but I felt a responsibility to my fans.
“We’ve come up with what we believe to be the best option available and hope that most of the fans affected can attend the other shows.”
IMAGE: Lou Stejskal