Non-profit ticketing solutions firm Tessitura has announced an integration with Booking Protect.

Booking Protect is a refund protection company, partnering with hundreds of organisations worldwide from global ticketing platforms to small venues, enabling them all to offer their clients a refund protection product on non-refundable tickets.

“Tessitura is a global leader in providing ticketing and fundraising technology to arts and cultural organisations around the world,” Simon Mabb, chief executive of Booking Protect said. “We look forward to helping Tessitura expand on their mission to deliver one unified platform for arts and cultural institutions.

“Our proprietary customer service technology will seamlessly integrate with Tessitura’s platform, allowing their customers a greater degree of customisation and providing the ticket purchaser greater peace of mind about their purchase.”

Tessitura Software is an enterprise CRM system that powers key business functions for arts and cultural organisations, including ticketing and admissions, memberships, fundraising and development, marketing, education, analytics, reporting, website purchases, mobile applications and more.

Tessitura chief executive and co-founder, Jack Rubin, said: “The hundreds of arts, cultural, and attraction-focused organisations that utilise Tessitura to unify and operate their businesses all want to ensure the consumer experience is easy, transparent and meets their needs from all perspectives.

“By aligning with Booking Protect as a key member of our preferred provider ecosystem of organisations that extend our service reach, we are helping each of those organisations meet their customer’s high expectations.”

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