365Tickets goes into liquidation as Royal Opera House unveils concert series

Attractions ticketing firm 365Tickets has ceased operations due to COVID-19, while the Royal Opera House launches its first behind closed doors series…


Online attractions ticket provider 365Tickets has entered liquidation due to the impact on sales of the COVID-19 pandemic.

The company has ceased trading and its 19 members of staff, all based in Jersey and the UK mainland, have lost their jobs.

Its website has been updated to say it is “unable to offer tickets for sale at this time” and its phone number is no longer in use.

The firm, which claims to have sold more than five million tickets since its launch in 1997, offered tickets to more than 3,000 attractions and activities globally, including with many leading destinations, including Historic Royal Palaces, Walt Disney World, Universal Hollywood, Empire State and the London Eye.

365Tickets has domains operating in Australasia, North America and European nations including Italy, France, Germany, Ireland, Netherlands, Norway, the UK and Spain.

Royal Opera House

London’s Royal Opera House is set to kick off its first live event behind closed doors to be streamed on YouTube and Facebook and broadcast live on BBC Radio 3.

The 2,256-capacity venue, which has been shuttered since mid-March, will host the first of three concerts on June 13, and will be available for free.

The other two concerts in the series will be available to view live and on demand for £4.99 and will be hosted by the BBC’s Anita Rani and the ROH’s director of music, Antonio Pappano.

The Royal Opera House’s chief executive Alex Beard told the BBC: “With no box office income and limited reserves we, like theatres and performing arts organisations across the country, face unprecedented financial stress.

“We need all our creativity and resolve to get through this, alongside a catalysing and vital investment from the Government. Together we can ensure that a generation of talent is not lost to history, and the UK’s creative sector can continue to play its full role in our cultural lives.”

The BBC said it would broadcast highlights from all three concerts on television later this month.

Singers Louise Alder, Toby Spence and Gerald Finley, and a world premiere of a new work by the choreographer Wayne McGregor will all feature as part of the venue’s three-part programme.

VBO Tickets

VBO Tickets has further developed its timed ticketing functionality to support event promoters implementing capacity limits and strict entry and exit monitoring amid reopening after COVID-19.

The event ticketing technology firm’s functionality gives promoters the option to manage the quantity, number sold and total available tickets for each time slot in real time.

The system allows the promoter to organise tickets into groups with conditional settings, which it states could be used for initial entry into a socially distanced lobby/order area/store with a second timed ticket to enter the main venue/pickup, service or dining area/checkout area.

The check-in manager feature allows staff to view a guest list of patrons during a time slot and where physical contact with staff also needs to be restricted. The self-service VBO Ticket Kiosk offers a timed ticket interface that works with any existing timed ticket online setup.

David Boehme, president of VBO Tickets, said: “We’ve had a large number of inquiries about timed ticketing from many businesses whose re-openings are contingent upon reduced and regulated capacities.

“Current VBO Tickets users like The Winchester Mystery House rely on this system already for their guided tours and we’re seeing a lot more museums, attractions and tour operators move to this type of controlled entry as well as restaurants and retail stores.

“Even salons, gyms and community pools are now looking into how timed ticketing can help keep people safe, give patrons/customers a positive experience, and keep businesses compliant while maximising profits.”

Image: Diana Kelly